Case study · D2C / e‑commerce

D2C brand migrated from Typeform to LeadFormHub in one afternoon

Published 7 June 2026 · Last updated: 7 June 2026

A growth team replaced Typeform plus manual phone checks with a single LeadFormHub hub. Migration took one afternoon; verified leads hit one dashboard the same day.

Results at a glance

MetricBeforeAfter
Migration timeN/A (status quo Typeform)~4 hours end-to-end
Tools for lead captureTypeform + Google Sheet QASingle LeadFormHub hub
Phone verificationManual spot checksOTP on checkout-support form
Active campaign forms6 Typeform URLs6 hub forms (same fields)

Why they left Typeform

The team liked Typeform's UX for surveys but not for high-intent lead capture. Phone numbers still needed manual validation before WhatsApp follow-ups.

Per-seat and response pricing climbed as influencer campaigns drove spikes—they wanted predictable monthly cost and a branded URL for creator links.

Afternoon migration playbook

Morning: exported field lists from six live Typeform assets. Afternoon: recreated forms in LeadFormHub, enabled OTP on the two phone-heavy flows, and updated bio links plus landing page embeds.

They ran both tools for 48 hours on low-traffic forms only; high-traffic forms flipped at end of day once notifications were confirmed.

What changed post-migration

Growth reported fewer 'wrong number' WhatsApp threads within the first week. Finance appreciated INR billing aligned with their Razorpay stack.

They kept Typeform for internal NPS only—customer-facing capture consolidated on LeadFormHub.

Ready to replicate these results? Start free on LeadFormHub or see pricing.

FAQ

Can I keep Typeform for surveys after migrating leads?
Yes. Many teams use LeadFormHub for revenue forms and keep survey tools for research—this team did exactly that.
Did embed codes break on Shopify pages?
Embed snippets swapped in the theme section; no developer ticket required beyond paste-and-test on staging.

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